Shipping & Carriage

All items will be sent same or next working day after payment is complete. The item will be dispatched to the shipping address given at checkout.

If you require a change of address please let us know as soon as possible with the contact us button or by email service@hometreatsuk.com. It is not always possible to change the delivery address once the order has been dispatched.

The order will be dispatched with one of our approved couriers based on item size and weight. We strive to all orders to the customer as quickly as possible offering next day delivery of beds and furniture where possible

Please check the courier’s name on confirmation email or on the product page.

When the items is handed to the courier a order update email is sent with courier details, tracking number & delivery method. Further updates will be sent from the courier directly.

Orders can be tracked using the tracking number provided on the couriers website

Royal Mail – 2 to 3 days delivery – tracking number updates on delivery attempt
up to 2kg  – 1 man parcel delivery
https://www.royalmail.com/track-your-item

Evri – 1-2 day delivery – notification & tracking 
2kg to 18kg  – 1 man parcel delivery 
https://www.evri.com/

DPD – 1 day delivery – notification & time slot delivery
2kg to 30kg  – 1 man next day delivery
https://www.dpd.co.uk/

XDP – 1 to 3 day delivery – Email/ SMS notification with delivery day & 2 hour time slot ,  doorstop delivery in most cases
30k to 120kg- 1 man & 2 man large heavy delivery service
https://www.xdp.co.uk/

Home Treats Delivery – 1 to 3 delivery –  Email/ SMS notification with delivery day, Driver calls 30 minutes before delivery, Room of choice delivery assistance
30kg to 120kg ( Postcode Dependant)  – 1 man & 2 man large heavy delivery service
Unique tracking link provided in SMS & email, or requested from customer service – Starting with DOD track below