Returns & Refunds

In the unlikely even you receive a damage faulty or incorrect item, please contact our customer service team & include as much detail as possible & photos if appropriate. They will look at the best way to resolve the issue, which could be a partial refund, replacement parts, replacement product or full refund.

If you change your mind : If you have simply changed your mind about any item ordered and you wish to return it, The item must not be used and must be ‘as new’ when returned to us. Once you’ve informed us that you wish to return goods under the DSR, you have 14 calendar days to do so, at your own expense. Once the item is received, we’ll issue a full refund for the product to your original payment method. Once a refund has been agreed please allow at least 24 working hours for refund to be processed. Refunds will be issued via the method in which payment has been made.